Goodwill's grand opening on Thursday surprised nearly everyone, as hundreds of shoppers flocked to the store to be among the first to explore the 20,000 square foot retail and job connection center space.
"It's absolutely amazing," said Jan Bass, a Richmond Hill City Council member who also works as a marketing director for Goodwill. "I was told people would be lined up all the way around the corner of the building and I didn't believe it. But they are."
Yet the turnout, estimated to be in the hundreds early on and steady all day, didn't surprise everyone.