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How to set up older adults for tech success
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As more seniors enter the world of smartphones and internet access, they often need help navigating their way. The right gadgets and tech-savvy helpers could make all the difference in their understanding and your sanity. - photo by Amy Iverson
I dont know about you, but I have somehow become tech support for various friends and family, but Im not complaining! I am actually thrilled that my 70-something-year-old father has a smartphone and is open to trying new things on it to make his life easier.

A new survey from Pew Research Center finds seniors over the age of 65 are getting more and more connected to the digital world. Four in 10 now own smartphones; more than double the amount who did in 2013. While thats a great number, the majority of seasoned adults still either use a dumb phone or no mobile device at all.

More seniors are using the internet than ever before as well. Pew Research Center finds 67 percent of adults ages 65 and older say they go online, with about one-third saying they use social networking sites. This is important. Michigan State University studied more than 3,000 retired adults and found that using the internet reduced their probability of developing depression by more than 30 percent.

A big problem persists, though. In that same Pew Research Center survey, 34 percent of senior internet users say they have little to no confidence in their ability to use electronic devices to perform online tasks. So how do we help without spending hours of our lives patiently explaining where to click and tap?

One place to start is by getting our loved ones the right equipment.

While some reviewers tout the benefits to seniors of some of the most popular smartphones (the simplicity of an iPhone, or the customization of the Samsung Galaxy), there are several smartphones designed specifically for older adults.

The Jitterbug Smart phone has a bigger 5.5-inch touchscreen with a simple one-list menu and large icons for $150. It has all the basics, plus a possible upgrade to include Health and Safety packages starting at $19.99 per month. Seniors may have the need for the options of an urgent response button, and 24/7 access to live medical help, including prescription refills.

The Doro 824 SmartEasy phone has big tiles and an easy button for emergency calls for $200. Another great feature allows trusted loved ones to remotely access the phone to help with certain things like editing and entering contacts.

Once youve agreed on which technology the seniors in your life will use, there are also some great resources to help them figure out how to operate it all.

The American Association of Retired Persons has a robust technology section on its website. Each topic includes a short interactive video to learn everything you need to know to be a good digital citizen. The tablet and smartphone section breaks down each operating system with specific instructions on things like how to get directions using Google Maps on your Android phone.

Its social media section goes over video chat, Facebook, Twitter and even Google+. A "Connected Life" section helps older adults learn the best ways to keep in touch with family and friends through the web, and finally a section on online safety teaches how to keep private information safe.

If the senior in your life wants more of a one-on-one tutorial experience, find out if a local organization or program might have classes or tutors available to help. High school students in Ohio and Illinois are helping older adults learn how to work their gadgets.

Theres an actual startup in the Albuquerque, New Mexico, area called Teeniors that pairs tech-savvy teens with seniors to help empower them through human connection. Teeniors says they don't just fix tech problems, but offer personalized, fun, friendly (patient) one-on-one coaching at a reasonable price.

To find out what tech help is available in your area, contact your nearby library, senior center or school. Your local agency on aging may also offer solutions. Call the Eldercare Locator at 800-677-1116 or go to the elder care website to find resources near your loved one.

Its fantastic if you have the time, knowledge and patience to be tech support for your parents or grandparents. One wonderful solution might be to have your teenager spend some quality time with a grandparent teaching about technology as a service to them. But its also OK to find outside help to guide the seniors in your life through the digital world. They just might understand it better, and your relationship might be all the better for it.
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How to avoid 'sharenting' and other paparazzi parenting habits
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A recent study revealed parents often spend up to two hours staging a single photo of his or her child to post online. - photo by Amy Iverson
Before having kids, some people just dont appreciate their friends baby posts. But after having a child of their own, three fourths of new parents jump right on the parental social media bandwagon. If you have become a member of this group, there are some rules to follow for posting responsibly.

Much of a parents worry is how to teach their children to use social media responsibly. We talk with our kids about privacy, oversharing, and setting restrictions on their devices to keep them safe. But parents themselves need to look in the digital mirror once in a while. Before having children, it doesnt take as much effort to think about what to post online. Its up to us to decide what we share about our own lives. But once you become a parent, there are many questions to think about regarding what is appropriate to post about your kids on social media.

In a recent survey, kids clothing subscription company Mac and Mia surveyed 2000 new parents to find out how they are documenting their kids lives on social media, and what concerns they may have.

First of all, people without children seem to feel a bit differently about the onslaught of baby pictures online than those who are parents. 18 percent of people say before they had kids, they were annoyed by their friends baby posts. But after having children of their own, 73 percent admit they post progress pictures of their little ones every single month.

Not only are new parents letting the world know each time their baby is a month older, but they are posting about their kids every few days or so. Men and women report they post 6-7 times per month about their baby.

And while 70 percent of new parents say the benefit of using social media is how easy it is to help family and friends feel involved, there are some downsides. Here are a few tips to avoid the pitfall of becoming paparazzi parents.

Dont miss the moment

In the Mac and Mia survey, some parents admitted to spending up to two hours to get the perfect shot of their baby. That seems a little extreme. New and old parents alike should be careful about spending so much time taking pictures and videos that they dont enjoy the moment. Years ago, I decided to never live an experience through my phone. A study by Linda Henkel, a psychology professor at Fairfield University in Connecticut, found that when people took pictures of objects in an art museum, they didnt remember the objects as well as if they simply observed them.

This photo-taking impairment effect can happen to parents as well. If we are so consumed by getting the perfect photo, we can miss out on the moment all together, and our memory of it will suffer.

Dont forget about privacy

60 percent of couples say they have discussed rules and boundaries for posting their babys photos, according to the Mac and Mia survey. Even so, men are 34 percent more likely to publish baby posts on public accounts. If parents are concerned about their childrens privacy, keeping photos off of public accounts is a given.

In the Washington Post, Stacey Steinberg, a legal skills professor at the University of Florida, and Bahareh Keith, a Portland pediatrician, wrote that sharing too much information about kids online puts them at risk. They write that all that sharenting can make it easier for data thieves to target out kids for identity theft. Check that your privacy settings are where they should be and never share identifying information like full names and birth dates.

Dont be paparazzi parents

36 percent of parents say they take issue when their childs photo is posted online by someone else. Responsible social media users will always ask permission before posting a photo of another child. But parents should also think about whether their own children will take issue with their own posted photos a few years down the road.

When parents are constantly snapping pictures and throwing them on social media, it can be easy to forget to pause and make sure the post is appropriate. I always use the billboard example with my kids. I ask them to picture whatever they are posting going up on a billboard in our neighborhood. If they are okay with that, then their post is probably fine. Parents should ask themselves this same question when posting about their children. But they should also ask themselves if their child would be OK with this post on a billboard in 15 years. If it would cause embarrassment or humiliation, it might be best to keep it private.

Once children reach an appropriate age, parents should include them in the process of deciding what pictures are OK to post. Researchers at the University of Michigan surveyed 10- to 17-year-olds and found children believe their parents should ask permission more than parents think they should. The kids in the survey said sharing happy family moments, or accomplishments in sports, school and hobbies is fine. But when the post is negative (like when a child is disciplined) or embarrassing (think naked baby pictures or messy hair), kids say to keep it off social media.
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