An e-mail scam using the name of The Heritage Bank began circulating earlier this week. The fraudulent email message says that the bank is "carrying out a scheduled yearly online banking system update" and requests that the recipient click on a provided link and update information. Several of Heritage’s clients received the email and contacted the bank. Bank officials have confirmed that these emails did not originate at the bank and that an investigation of the incident is underway.
"The Heritage Bank does not send e-mails to our clients asking them to submit personal information. Any such request should be viewed as highly suspicious and recipients should not respond or click on any of the links that appear in such an e-mail," James M. Floyd, Jr., President/CEO of The Heritage Bank said. "We are working with our security experts to investigate the scam."
Clients may call the bank’s client care line at 1-800-624-6452 on Monday-Friday from 8 a.m.-7 p.m. to learn more.