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Georgia Power opens Social Media Center
Social Media Center 1
Georgia Power says its new Social Media Center in Atlanta is staffed 7 a.m. to 7 p.m. Monday through Friday and when bad weather threatens in the state. - photo by Photo provided.
ATLANTA — Georgia Power has opened a new, state-of-the-art Social Media Center to meet the increasing demand for social media engagement and enhance customer service and communication. Housed at the company’s Atlanta headquarters, the center is designed to be a social media resource near the Georgia Power Storm Center, facilitating social media communication with customers during severe weather. "Our goal every day is to make it as easy as possible for our customers to engage with us, while providing them with world-class customer service on every platform," said Louise Scott, vice president of customer service for Georgia Power.
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