By now most of us have seen the unfortunate video of a passenger being dragged off of a United Airlines flight last month. Moreover, we have been inundated with all the fallout comments and rhetoric regarding what happened, and what will most likely result from this event; as well as subsequent high-profile airline-related incidents captured on video. There may be much more to these stories than what we all know at this time; and yet I can’t help feeling that these occurrences are something that could have and should have been avoided.